Privacy Policy - Flat Clearance Wembley

At Flat Clearance Wembley, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of personal information we collect include:

Personal Identification Information: Name, address, email address, and phone number.
Financial Information: Bank account details and payment information.
Transactional Information: Details of the services you use and transactions you make.
Technical Data: IP address, browser type, and operating system.

How We Use Your Information

Your personal information is utilized in the following ways:

Service Provision: To process your requests and provide the services you have requested.
Communication: To communicate with you regarding updates, promotions, and important information about our services.
Improvement of Services: To analyze usage patterns and improve our services based on your feedback and preferences.
Security: To protect against unauthorized access and ensure the security of our systems.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business and providing services to you, subject to strict confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process to protect our rights or comply with a legal obligation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under the same privacy terms.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

Understand how you use our services and identify areas for improvement.
Personalize your interactions with our platform.
Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings.

Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: Opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us through the appropriate channels as outlined in this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have provided clear consent for us to process your personal information for specific purposes.
Performance of a Contract: The processing is necessary for the performance of a contract with you.
Legal Obligation: We are required to process your information to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override these interests.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Decisions about your data are made by humans to ensure fairness and accuracy.

Data Protection Officer

We have appointed a Data Protection Officer to oversee our data protection strategy and ensure compliance with data protection laws. Our Data Protection Officer can be contacted through the appropriate channels outlined in this policy.

Your Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.